Customer Request for Replacement Parts

Please fax or email this form along with a copy of your proof of purchase (receipt) to 401.658.3654 or click submit to send via email.

Name First Last
Address
Street Address

Address Line 2

City

State / Province / Region

Postal / Zip Code

Country
Phone - (###) - ### ####
Email
Part Model

Model number can be found on the list below this form.
Serial Number

Serial number is approximately 15-16 digits & letters long starting with 21.
Description:

What needs replacement and why? (ex: missing, faulty, etc.)
NOTE: Any missing parts will be replaced under warranty within the first 30 days of purchase. Once we receive the fax/email it will then go through the review process. Your parts order will be processed within one to two business days. Please allow five to seven business days for the part to be delivered to you. If you do not receive your part within ten business days from the date of your fax/email, please feel free to contact us.

Model	Description	Picture
102150027	Cymbal
102170014	Pedal
102370003	Tube Clamp
102370001	Cymbal Clamp
102370002	Drum Clamp
6281300330	Drum Cable
102150023	Cymbal Support Long
631030063	Felt Washer
212990002	Wing Nut
102150022	Cymbal Support Short
102130028	Drum Pad
212010102 212010103 212010105 212010104	Drum Color Ring Red Drum Color Ring Blue Drum Color Ring Green Drum Color Ring Yellow
0313990001	L Rod
426010002	Drum Stick
212010106 212010108 212010107	Cymbal Color Ring Green Cymbal Color Ring Blue Cymbal Color Ring Yellow
314030008 314030009 314030015 314030021	L=350mm Screw L=500mm L=700mm L=450mm
212010094	Rubber Foot